Linavation Privacy Policy

Last Updated: 16/12/2024

At Linavation, we prioritize the protection of personal information belonging to our customers, business partners, and employees. This privacy policy explains how we collect, process, store, and safeguard information during the provision of our commercial and industrial machinery maintenance services.

1. Information We Collect

We may collect the following types of information to provide our services:

• Customer Information: Name, address, phone number, email address, and company details.
• Service Information: Technical data related to maintained machinery, maintenance reports, and other job-related information.
• Financial Information: Billing details and payment information.
• Employee Information: Personal data collected for internal personnel management purposes.

2. Purpose of Data Use

The collected information will be used for the following purposes:

• Ensuring the accurate and efficient delivery of our services.
• Identifying and resolving technical issues.
• Conducting billing and payment processes.
• Managing and enhancing customer relationships.
• Complying with legal obligations.

3. Information Sharing

Linavation will not share your personal information with third parties except in the following cases:

• When necessary for the delivery of services (e.g., subcontractors or suppliers).
• To respond to legal requests.
• When you explicitly consent to the sharing of your information.

4. Data Storage and Protection

Collected information is stored and protected in accordance with our data security policies:

• Firewalls and encryption methods are used to prevent unauthorized access.
• Data is retained only for as long as necessary and securely destroyed afterward.
• Our employees are regularly trained and informed about data privacy measures.

5. Your Rights

Under this privacy policy, you have the following rights:

• To know the purpose for which your personal information is being used.
• To request correction of inaccurate or incomplete information.
• To request deletion or restriction of your data.
• To request a copy of your personal data, in compliance with applicable laws.

6. Cookies and Tracking Technologies

When you visit our website, cookies and other tracking technologies may be used to improve user experience and optimize our services. For more information, please refer to our [Cookie Policy].

7. Changes to the Privacy Policy

This privacy policy may be updated from time to time. In the event of changes, the updated policy will be posted on our website, and significant changes will be communicated to you.

8. Contact Us

If you have any questions or requests regarding this privacy policy, please contact us:

• Company Name: Linavation
• Address: Kadıköy/ İstanbul/Turkey
• Phone: +90 543 230 23 95
• Email: [email protected]

At Linavation, we are committed to upholding the highest standards in protecting your information.